Send & Receive Money with Ease
Learn about what you need to send and receive money with Western Union.
Sending or receiving Western Union Money Transfers is simple.
Here’s what you need:
Receiving or sending money with ease gives peace of mind. That is the experience that we want you to have.
Take some time to know what you need when sending or receiving money with Western Union.
Receiving Money
Requirements for receiving money in Trinidad from another country
Sending Money
Requirements for sending money from Trinidad to another country
High risk countries; Bulgaria, Burkina Faso, Cameroon, Democratic Republic of Congo, Croatia, Haiti, Venezuela, Kenya, Mali, Mozambique, Namibia, Nigeria, Phillipines, Senegal, South Africa, South Sudan, Syria, Tanzania, Turkey, Vietnam, Yemen, Myanmarm.
North Korea and Iran (No transaction can be done to these countries)
The list may change several times during the calendar year.
- One (1) Photo ID
- First & Last Name
- Address
- The relationship between the sender and the receiver.
- Transaction amount
- Purpose of transaction
- PEP question- Any affiliation to anyone holding a high /senior position in Public Office including any Politician/Members of Parliament etc.?
We may require additional information from you to fulfil our regulatory requirements.
- One (1) form of ID
- EDD Form
- Two (2) Photo IDs
- First & Last Name
- Address
- The relationship between the sender and the receiver.
- Transaction amount
- Purpose of transaction
- PEP question- Any affiliation to anyone holding a high /senior position in Public Office including any Politician/Members of Parliament etc.?
We may require additional information from you to fulfil our regulatory requirements.
- Enhanced Due Diligence Form
- Two (2) forms of ID
- Proof of Address
North Korea and Iran (No transaction can be done to these countries).
The list may change several times during the calendar year.
- One (1) Photo ID
- First & Last Name
- Address
- The relationship between the sender and the receiver.
- Transaction amount
- Purpose of transaction
- PEP question- Any affiliation to anyone holding a high /senior position in Public Office including any Politician/Members of Parliament etc.?
We may require additional information from you to fulfil our regulatory requirements.
- One (1) form of ID
- One (1) Photo Id
- First & Last Name
- Address
- The relationship between the sender and the receiver.
- Transaction amount
- Purpose of transaction
- PEP question- Any affiliation to anyone holding a high /senior position in Public Office including any Politician/Members of Parliament etc.?
We may require additional information from you to fulfil our regulatory requirements.
- Enhanced Due Diligence Form
- Two (2) forms of ID
- Proof of Address
A form used to collect additional details that helps us to better understand the details of your transfer and prevent any fraud that may occur.
The Enhanced Due Diligence (EDD) form is completed by the Front Line Agent at the Western Union locations. That is the reason you are asked additional questions as it is a requirement to complete the form.
No. It depends on the amount of money you are receiving or sending and the source country from which the money is sent or received.
Additional documents are not always requested. You may be asked to provide additional documents based on regulatory requirements and the amount of money you are receiving or sending.
These countries usually require improvements in their processess to identify and prevent fraudulent activities that may occur. We carefully monitor these countries and request that you provide additional details when required.
The list is updated from time to time. Reviews are always being conducted to ensure that countries are adhering to the regulations.
The reason may vary. We have a team that is ready to support you to identify the cause and help you to use Western Union again. Please complete this form and we will reach out to you.
We are happy that you want to continue to use Western Union. Please complete this form to enable us to review the status of your profile. Once we have identified your is and are able to assist you will be able to receive and send Western Union money transfers again!
This request for support is made when a high risk country is involved in the transaction and helps us to follow the rules the the regulators expects us to follow. It is likely for fraud to take place in these instances and receiving this information is one way we ensure that we do our part in preventing any possible fraud.
While this is inconvenient for you, we ask that you reach out to us and let us know. Once we are able to assist, you will be able to continue doing business with Western Union.
FATF List: Bulgaria, Burkina Faso, Cameroon, Democratic Republic of Congo, Croatia, Haiti, Jamaica, Kenya,Mali, Mozambique, Namibia, Nigeria, Philippines, Senegal, South Africa, South Sudan, Syria, Tanzania, Turkey, Vietnam, Yemen, Myanmar. North Korea and Iran (no transactions can be done to these countries)
NB. This list is not static. It changes numerous times during a calendar year.
Need assistance?
Let us know if you need help to send and receive money with Western Union. You may also contact us on WhatsApp at (592) 687-2295.
Need help with sending or receiving money with Western Union?
Let us know if you need help to send and receive money with Western Union.
